How Thrive works
HR services organised by the level of
people risk you are carrying
Most HR buying decisions are made in the wrong order. A business signs up for a retainer before understanding what risk it is actually carrying — then pays monthly for advice on problems it does not yet have, while the real exposure goes unaddressed. The right support depends entirely on where your organisation currently sits. That is the logic that runs through every Thrive service.
The product ladder
Below are the six ways to work with Thrive, each one mapped to a stage of people risk. Start where you are — not where you think you should be. If you are not sure where you sit, the HR Clarity Call is the right first step: a focused one-hour session to triage your current exposure and identify exactly what support will move the dial.
Before investing in any retainer, audit, or case support, it is worth spending an hour with someone who can give you a straight read on your current exposure. The HR Clarity Call is a focused advisory session — not a sales call — with Rosie Campbell directly.
- Triage of your current HR situation and people risk
- Plain-English view of where your gaps are and how serious they are
- Specific recommendations on what kind of support would actually help
- No obligation to proceed — just clarity
One-hour session. Fixed fee. No subscription required.
Most organisations at this stage suspect risk exists but do not know where it is hiding. The People Governance & HR Risk Audit is a structured diagnostic — not a template review — that surfaces the gaps most likely to become formal issues, legal exposure, or operational failure points.
- Review of employment contracts, handbooks, and key policies
- Assessment of current HR process maturity and compliance gaps
- Risk-rated findings with a prioritised action plan
- Available as a tiered package based on organisation size
Tiered fixed-fee packages. Scoped to your organisation size.
Having policies is different from knowing how to apply them. HR Confidence is a monthly advisory arrangement for organisations that need access to senior HR judgement on a regular basis — not a call centre, not a template library.
- Direct access to Rosie for case-by-case guidance
- Support on absence, performance, conduct, and grievances before they escalate
- Consistent, employment law-informed advice — same person every time
- Suitable for organisations with active, recurring people management challenges
Monthly retainer. Fixed investment. No hidden hourly rates.
At this stage, what worked informally no longer works consistently. Managers handle issues differently. Policies exist but are not being used. HR Build turns advice into infrastructure — the documentation, frameworks, and processes that make good HR repeatable.
- Employment contracts and bespoke employee handbook
- Core HR policies written in plain English and tailored to your business
- Manager guides and frameworks for consistent decision-making
- HR systems review and process design
Monthly retainer. Project-scoped or ongoing.
Most organisations do not arrive at a serious employee issue intentionally. When they do, the challenge is not just process — it is judgement, documentation, and legal defensibility under pressure. HR Defence provides case-led support for exactly these situations.
- Disciplinary and grievance process management
- Investigations into misconduct, harassment, or discrimination allegations
- Restructuring and redundancy consultation support
- ACAS Early Conciliation and tribunal preparation support
- Documentation review for legal robustness
Case-based or hourly. Scoped to your situation.
At this stage, people risk has become strategic risk. The organisation understands that HR decisions shape culture, performance, reputation, and financial stability. HR Leadership provides fractional HR director-level support for growing organisations that need senior thinking without a permanent hire.
- Workforce planning and organisational design
- Leadership capability and management development
- Board-level people strategy and governance
- Cultural consistency and change management at scale
- Fractional HR director arrangement — part-time, project, or retained
Strategic arrangement. Scoped to your stage of growth.
Specialist areas & sectors
Manager training & development
Bespoke workshops and 1:1 coaching on investigations, difficult conversations, wellbeing, and performance — practical and immediately applicable.
Applies across: Confidence · Build · Leadership
Healthcare HR & CQC support
Specialist support for GP practices and Primary Care Networks. CQC-ready compliance reviews, HR systems, and workforce planning in regulated settings.
Sector specialism · All ladder stages
Employment law-informed advice
All Thrive advice is informed by an LLM in Employment Law and Practice — guidance that goes beyond scripts and survives scrutiny if challenged.
Applies across: all services
When you work with Thrive, you work directly with Rosie Campbell LLM CIPD — not a helpline, not a call handler, not a junior advisor. Every piece of advice is grounded in employment law expertise, NHS primary care HR leadership, and hands-on experience with complex workforce change. The same senior practitioner, every time.
Rosie Campbell LLM CIPD — Founder, Thrive. HR UK
Not sure where you sit on the ladder?
A one-hour Clarity Call is usually enough to work it out. You will leave with a clear read on your current people risk — and a specific recommendation for what support makes sense next.
Book a Clarity Call — £50 Explore the People Risk Ladder
Thrive Human Resources LTD trading as Thrive. HR UK
Thrive. HR UK provides HR consultancy services informed by employment law expertise.
We are not a regulated law firm and do not provide legal representation.